FAQs

At Janet Rangi Medical Clinic, we provide a range of medical services including cardiology, orthopedics, pulmonology, dental care, general medicine, ophthalmology, neurology, and emergency ambulance services. Our goal is to offer comprehensive care for individuals and families.

You can book an appointment through our online booking system on the website. Simply visit the “Book Appointment” page, select your preferred doctor, choose a date, and fill out the required details. Alternatively, you can call our reception at [clinic phone number] for assistance.

Please bring a valid ID, any relevant medical records, and your insurance information if applicable. If you have a referral from another doctor, bring that as well.

Yes, we accept a variety of insurance plans. Please contact our billing department or check with your insurance provider to confirm coverage details before your visit.

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to offer the slot to another patient. Cancellations made less than 24 hours before the appointment may incur a fee.

Our clinic is open from Monday to Friday, 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. We are closed on Sundays and public holidays.

Preparation may vary depending on the type of appointment. Generally, you should review your medical history, list any current medications, and note any symptoms or concerns you wish to discuss with your doctor.

You can request access to your medical records by contacting our medical records department through the website or by phone. We will guide you through the process of obtaining your records securely.

If you are experiencing a medical emergency, please call emergency services immediately or go to the nearest emergency room. For non-urgent concerns, you can contact our clinic for guidance.

We welcome feedback to help us improve our services. You can provide feedback through the discharge form on our website or contact us directly via phone or email.